Privacy Policy

The Fit Collective respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how your personal information is collected, used, and shared when you visit or make a purchase from our store.

1. Personal Information We Collect
When you visit the site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device.

Additionally, when you make a purchase or attempt to make a purchase through the site, we collect certain information from you, including your name, billing address, shipping address, payment information, email address, and phone number. We refer to this information as "Order Information."

2. How We Use Your Personal Information
We use the Order Information that we collect generally to fulfill any orders placed through the site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:

  • Communicate with you.
  • Screen our orders for potential risk or fraud.
  • When in line with the preferences you have shared with us, provide you with information or advertising relating to our fitness, padel, and wellness products.

3. Sharing Your Personal Information
We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Shopify to power our online store. We also use trusted payment gateways and shipping providers to process and deliver your orders safely. Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful requests for information we receive, or to otherwise protect our rights.

 

4. Your Rights (UK & European Residents)
If you are a resident of the UK or Europe, you have the right to access the personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us.

5. Data Retention 
When you place an order through the site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

6. Cookies
We use cookies to enhance your browsing experience, serve personalized ads or content, and analyze our traffic. You can choose to accept or decline cookies through your browser settings.

7. Changes to This Policy
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

8. Contact Information
 For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us, and our support team will get back to you promptly.